SPARKLING! FORUMS
Error Reporting (Profiles, Custom Graphics & Incomplete Rewards) - Printable Version

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Error Reporting (Profiles, Custom Graphics & Incomplete Rewards) - Admin - 07-23-2026

Please report all errors regarding personal site profiles and custom graphics here! This includes:
  • duplicate and/or accidental logs needing removal
  • incorrect total counts of currency, trade points, etc in your account (ie. removal or adding)
  • errors made to any kind of custom graphic (Player Milestones, activities, master badges, etc)
  • general profile information changes you can't make on your own
  • anything else that fits the topic + would need admin approval to edit/change
If there's no specific form for your error report, choose whichever you think matches it the best from what's available and explain the error as detailed as possible!

As of April 7th 2026, we have added a new form: Incomplete Rewards Error. Use this form when you have received incorrect or incomplete rewards from something, or even if you were missed entirely when staff were sending out rewards for something! This is SEPARATE from the regular Error Reporting (Rewards) thread which is for self-made errors that DON'T need an admin/staff response.

If your post has NOT been responded to yet (we will usually make an edit saying it has, even if we don't quote-reply you yet) then you may edit an existing post with any additional forms you want to add, so when we do go through posts, we can tackle all your forms at once instead of going back and forth.

For errors regarding/related to the following:
  • submitting incorrect choice cards in site forms (ie. typed in the wrong number, selected a different but similar deck name, etc)
  • receiving a duplicate of a choice card you selected in the random rewards portion of a log
  • anything else that DOES NOT need a site log or site count to be changed
You can report those in the Error Reporting (Rewards) thread instead, which is a self-serve thread where all you need to post is what you're changing and then you can edit your personal logs/trade post accordingly.

[Image: d5636d7f2aae7dedae5e07e03eefd8a02c202912.png]

Please fill out a separate form for EVERY change being requested, even if posting multiple forms of the same error type!

SITE LOG ERRORS FORM ★
Use this form to report any duplicate/accidental logs needing removal, existing logs that need to be edited for whatever reason, etc!

Code: (Click here to select all code)
[size=x-large][b]SITE LOGS ERROR[/b][/size] [b]Profile:[/b] link to your profile on the site [b]Logs:[/b] what logs do you need fixed? paste the full log with date + log name using a spoiler [spoiler=TO BE FIXED][b]3/27/23[/b] - Marathon (Round 2): card filenames here[/spoiler] [b]Details:[/b] explain what the error is, and what it should be fixed to or if it needs removal entirely

[Image: d5636d7f2aae7dedae5e07e03eefd8a02c202912.png]

ACCOUNT ERRORS/UPDATES FORM ★
Use this form to report any incorrect account information that you can't change on your own through the "Edit Profile" or "Edit Items" link in your account, such as currency and/or trade point counts!

While not an error, gifting currency to another player should be reported using this form as well since it needs to be removed from your current site count. Do note that we will NOT automatically add what a player gifted, to the player who received that gift unless they also request an account update using the form below!

Code: (Click here to select all code)
[size=x-large][b]ACCOUNT ERROR[/b][/size] [b]Profile:[/b] link to your profile on the site [b]Error Type:[/b] choose from CURRENCY or TRADE POINTS [b]Predicted Change:[/b] what should the currency/trade point total be after the changes are made? [b]Details:[/b] explain what the error is and why it needs to be changed + provide any logs or proof necessary using spoiler tags

If you earned currency that wasn't sent through site rewards and need it added to your account or were gifted currency, please use the below form instead!

Code: (Click here to select all code)
[size=x-large][b]ACCOUNT UPDATE[/b][/size] [b]Profile:[/b] link to your profile on the site [b]Amount To Add:[/b] how much of each currency is being added + what is the total you should have afterwards [b]Details:[/b] provide logs or other proof (such as a link) of earning the currency that's being added

Double check you've already commented/posted to claim any currency freebies/rewards if it's a requirement, and/or ensure that you're not just waiting for a delayed reward to be sent, to prevent duplicate currency being added to your account at separate times!

[Image: d5636d7f2aae7dedae5e07e03eefd8a02c202912.png]

INCOMPLETE REWARDS ERROR FORM ★
Use this form when you have received incorrect or incomplete rewards from something, or even if you were missed entirely when staff were sending out rewards for something!

For incorrect rewards from site games, please refer to the Games Master Sheet to see what the reward you should've received was so we know what to send you.
  • If there was a wish granted for double game rewards on a set and it did NOT double for you, please take the original reward from the mastersheet above and double it instead! Both cards and currency should be doubled when these wishes are granted.
For other incorrect/incomplete rewards, please link us to the thread/post/etc where the reward is outlined so we can double check what you're owed and that you correctly completed whatever it was to receive said reward(s)!

Code: (Click here to select all code)
[size=x-large][b]INCOMPLETE REWARD ERROR[/b][/size] [b]Profile:[/b] link to your profile on the site [b]Error Type/Log Name:[/b] list everything you need a fixed reward for [spoiler=LOG]if pasting an entire log, please use a spoiler for it; if not, you can delete this[/spoiler] [b]Expected Reward:[/b] list the full reward you should have received for each error - if requesting the remaining rewards for an incomplete reward, list the full reward as well and NOT just what you need sent [b]Details:[/b] anything else you want us to know related to the reward/error

[Image: d5636d7f2aae7dedae5e07e03eefd8a02c202912.png]

CUSTOM GRAPHICS ERRORS FORM ★
Use this form to report any errors made to your personal custom graphics, such as Player Milestones, activities, master badges, etc!

Code: (Click here to select all code)
[size=x-large][b]CUSTOM GRAPHIC ERROR[/b][/size] [b]Custom Graphic:[/b] which graphic(s) are being changed? [b]Details:[/b] explain what the error is, and what it should be changed to/fixed

[Image: d5636d7f2aae7dedae5e07e03eefd8a02c202912.png]

PROFILE ERRORS FORM ★
Use this form to report any incorrect profile information/details that you can't change on your own through the "Edit Profile" or "Edit Items" link in your account!

Code: (Click here to select all code)
[size=x-large][b]PROFILE ERROR[/b][/size] [b]Profile:[/b] link to your profile on the site [b]Details:[/b] explain what the error is, and what it should be changed to/fixed



RE: Error Reporting (Profiles, Custom Graphics & Incomplete Rewards) - Cami - 08-06-2026

CUSTOM GRAPHIC ERROR
Custom Graphic: Birthday Milestone
Details: it's actually just a filename error, it's name cami-brthday2026 when it should be named cami-birthday2026. also looks like it affected the birthday milestones posted after my own.


RE: Error Reporting (Profiles, Custom Graphics & Incomplete Rewards) - Ari - 08-17-2026

SITE LOGS ERROR
Profile: https://sparkling.milkbaeri.net/members.php?id=Ari
Logs:
Show Content
Details: Please delete this log entirely!! Thank you


RE: Error Reporting (Profiles, Custom Graphics & Incomplete Rewards) - Cami - 08-22-2026

INCOMPLETE REWARD ERROR
Profile: https://sparkling.milkbaeri.net/members.php?id=Cami
Error Type/Log Name: Hit or Miss 030 (Won)
Expected Reward: 8 random cards
Details: forgot to pick up reward before round 032 started


RE: Error Reporting (Profiles, Custom Graphics & Incomplete Rewards) - Dhee - 08-27-2026

SITE LOGS ERROR
Profile: https://sparkling.milkbaeri.net/members.php?id=Dhee
Logs:
Show Content
Details: duplicated by accident, please delete one of them! thank youuu


RE: Error Reporting (Profiles, Custom Graphics & Incomplete Rewards) - saya - 09-01-2026

Custom Graphics
Profile: link to your profile on the site
Error Type: wrong decks written on the Sparkling Florals Pop Pink Power banner (they are from pastel temptation)
Predicted Change: change the deck's names.
Details: the decks that should be written there are
  1. momo-pinkballoons
  2. shinohiiragi-imperialgarden
  3. kazunarimiyoshi-kawaiicandyshop
  4. shuitsuki-starnavigator
  5. yutaashu-sweetsurprise



RE: Error Reporting (Profiles, Custom Graphics & Incomplete Rewards) - Jessica - 09-03-2026

I don't even know where to put this, but I put in my master for diakurosawa-atlantisprincess, and then the site logged me out, so I have no rewards for it, but my name is on the masters list for the deck SIGH

INCOMPLETE REWARD ERROR
Profile: here
Error Type/Log Name: Mastery proof
Details: Said above. I used a mastery bonus coupon and then the site logged me off even though I had been quite active. Not sure how you want to deal with this, but if I could be sent a reward instead and then just add the choices on, that would be great. ngl, don't really want to lose my supposed first mastery status on it LOL

Would get 3 choice cards and 7 random cards + the 1 exp (I think?)

I didn't provide a log since I HAVE NO log lol

Or I can always put the form in again, and then you delete an instance. Whatever you want to do.


RE: Error Reporting (Profiles, Custom Graphics & Incomplete Rewards) - argh - 09-05-2026

PROFILE ERROR
Profile: https://sparkling.milkbaeri.net/members.php?id=argh
Details: My internet was playing up when I was trying to submit a mastery! Just noticed I have the mastery badge twice in my profile and my name listed twice on the mastery page. The mastery is mamifutami-queenofhearts. I didn't get rewards twice, so no logs need to be removed. Hopefully this is the right form?

https://sparkling.milkbaeri.net/cards.php?view=released&deck=mamifutami-queenofhearts

mastery badges from my profile
Show Content

thank you <3


RE: Error Reporting (Profiles, Custom Graphics & Incomplete Rewards) - saya - 09-06-2026

(09-03-2026, 06:59 PM)Jessica Wrote: I don't even know where to put this, but I put in my master for diakurosawa-atlantisprincess, and then the site logged me out, so I have no rewards for it, but my name is on the masters list for the deck SIGH

INCOMPLETE REWARD ERROR
Profile: here
Error Type/Log Name: Mastery proof
Details: Said above.  I used a mastery bonus coupon and then the site logged me off even though I had been quite active.  Not sure how you want to deal with this, but if I could be sent a reward instead and then just add the choices on, that would be great.  ngl, don't really want to lose my supposed first mastery status on it LOL

Would get 3 choice cards and 7 random cards + the 1 exp (I think?)

I didn't provide a log since I HAVE NO log lol

Or I can always put the form in again, and then you delete an instance.  Whatever you want to do.

So Cassidy looked into the Database and found your log, just nameless

Quote:Deck Mastery Bonus (diakurosawa-atlantisprincess): shinsato-blushingvows13, shinsato-blushingvows14, shinsato-blushingvows17, bandori-wandering01, lalafinoonomiya-hopeencore05, sakitenma-coolsummerdip04, lukamegurine-sleeplessbeauty16, rinkoshirokane-gothicumbrella10, misumiikaruga-parkour02, starira-aquariumdate24, llsip-korekaranosomeday03, +1 exp

For your currency to be updated, if you could send the appropriate form so we have it all documented!

(09-05-2026, 10:21 PM)argh Wrote: PROFILE ERROR
Profile: https://sparkling.milkbaeri.net/members.php?id=argh
Details: My internet was playing up when I was trying to submit a mastery! Just noticed I have the mastery badge twice in my profile and my name listed twice on the mastery page. The mastery is mamifutami-queenofhearts. I didn't get rewards twice, so no logs need to be removed. Hopefully this is the right form?

https://sparkling.milkbaeri.net/cards.php?view=released&deck=mamifutami-queenofhearts

mastery badges from my profile
Show Content

thank you <3

This was solved too!


RE: Error Reporting (Profiles, Custom Graphics & Incomplete Rewards) - Jessica - 09-06-2026

ACCOUNT UPDATE
Profile:
Amount To Add: +1 exp LOL
Details: See post directly above