Error Reporting (Profiles & Custom Graphics)
Posted: Thu Apr 24, 2025 7:02 am
Please report all errors regarding personal site profiles and custom graphics here! This includes:
If your post has NOT been responded to yet (we will usually make an edit saying it has, even if we don't quote-reply you yet) then you may edit an existing post with any additional forms you want to add, so when we do go through posts, we can tackle all your forms at once instead of going back and forth.
For errors regarding/related to the following:
Please fill out a separate form for EVERY change being requested, even if posting multiple forms of the same error type!
SITE LOG ERRORS FORM ★
Use this form to report any duplicate/accidental logs needing removal, existing logs that need to be edited for whatever reason, etc!
ACCOUNT ERRORS/UPDATES FORM ★
Use this form to report any incorrect account information that you can't change on your own through the "Edit Profile" or "Edit Items" link in your account, such as currency and/or trade point counts!
While not an error, gifting currency to another player should be reported using this form as well since it needs to be removed from your current site count. Do note that we will NOT automatically add what a player gifted, to the player who received that gift unless they also request an account update using the form below!
If you earned currency that wasn't sent through site rewards and need it added to your account or were gifted currency, please use the below form instead!
Double check you've already commented/posted to claim any currency freebies/rewards if it's a requirement, and/or ensure that you're not just waiting for a delayed reward to be sent, to prevent duplicate currency being added to your account at separate times!
CUSTOM GRAPHICS ERRORS FORM ★
Use this form to report any errors made to your personal custom graphics, such as Player Milestones, activities, master badges, etc!
PROFILE ERRORS FORM ★
Use this form to report any incorrect profile information/details that you can't change on your own through the "Edit Profile" or "Edit Items" link in your account!
- duplicate and/or accidental logs needing removal
- incorrect total counts of currency, trade points, etc in your account (ie. removal or adding)
- errors made to any kind of custom graphic (Player Milestones, activities, master badges, etc)
- general profile information changes you can't make on your own
- anything else that fits the topic + would need admin approval to edit/change
If your post has NOT been responded to yet (we will usually make an edit saying it has, even if we don't quote-reply you yet) then you may edit an existing post with any additional forms you want to add, so when we do go through posts, we can tackle all your forms at once instead of going back and forth.
For errors regarding/related to the following:
- submitting incorrect choice cards in site forms (ie. typed in the wrong number, selected a different but similar deck name, etc)
- receiving a duplicate of a choice card you selected in the random rewards portion of a log
- anything else that DOES NOT need a site log or site count to be changed
Please fill out a separate form for EVERY change being requested, even if posting multiple forms of the same error type!
SITE LOG ERRORS FORM ★
Use this form to report any duplicate/accidental logs needing removal, existing logs that need to be edited for whatever reason, etc!
Code: Select all
[size=150][b]SITE LOGS ERROR[/b][/size]
[b]Profile:[/b] link to your profile on the site
[b]Logs:[/b] what logs do you need fixed? paste the full log with date + log name using a spoiler
[spoiler=TO BE FIXED][b]3/27/23[/b]
- Marathon (Round 2): card filenames here[/spoiler]
[b]Details:[/b] explain what the error is, and what it should be fixed to or if it needs removal entirelyACCOUNT ERRORS/UPDATES FORM ★
Use this form to report any incorrect account information that you can't change on your own through the "Edit Profile" or "Edit Items" link in your account, such as currency and/or trade point counts!
While not an error, gifting currency to another player should be reported using this form as well since it needs to be removed from your current site count. Do note that we will NOT automatically add what a player gifted, to the player who received that gift unless they also request an account update using the form below!
Code: Select all
[size=150][b]ACCOUNT ERROR[/b][/size]
[b]Profile:[/b] link to your profile on the site
[b]Error Type:[/b] choose from CURRENCY or TRADE POINTS
[b]Predicted Change:[/b] what should the currency/trade point total be after the changes are made?
[b]Details:[/b] explain what the error is and why it needs to be changed + provide any logs or proof necessary using spoiler tagsCode: Select all
[size=150][b]ACCOUNT UPDATE[/b][/size]
[b]Profile:[/b] link to your profile on the site
[b]Amount To Add:[/b] how much of each currency is being added + what is the total you should have afterwards
[b]Details:[/b] provide logs or other proof (such as a link) of earning the currency that's being addedCUSTOM GRAPHICS ERRORS FORM ★
Use this form to report any errors made to your personal custom graphics, such as Player Milestones, activities, master badges, etc!
Code: Select all
[size=150][b]CUSTOM GRAPHIC ERROR[/b][/size]
[b]Custom Graphic:[/b] which graphic(s) are being changed?
[b]Details:[/b] explain what the error is, and what it should be changed to/fixedPROFILE ERRORS FORM ★
Use this form to report any incorrect profile information/details that you can't change on your own through the "Edit Profile" or "Edit Items" link in your account!
Code: Select all
[size=150][b]PROFILE ERROR[/b][/size]
[b]Profile:[/b] link to your profile on the site
[b]Details:[/b] explain what the error is, and what it should be changed to/fixed