SPARKLING!

If you've found an error that doesn't fall under one of the following categories listed below, you can report it here! Please provide as many details as possible if it's necessary for your report (screenshots are encouraged if needed), like if there were any certain circumstances in place that you think might've triggered the error.

We do not accept error reports of any kind via different contact methods or other locations so we can keep everything in one place and make it easier to check what we need to do. If you message an admin privately about an error, we will likely ask you to post it on the forums in their correct thread instead!


CATEGORIES ★

• Profiles & Custom Graphics (incl. account updates/changes such as logs, site counts, etc)
• Reward Fixes (mistyped choice cards)
• Decks & Cards (incl. Producer Cards, Site Milestones)

KNOWN ERRORS ★
These have already been reported and are in the process of being looked into so please do not report them again! Once resolved, the error will be removed from this list.

• Deck Donation reward displayed an error and did not load cards upon claiming from account rewards page, but did save to logs (Reported January 18th 2026)
  Additional Updates

  • 2026-01-22: all 10 of my personal donation rewards were collected with no issue
• Mastery counts on profile showing 0 even if the player has masteries; mastery count is accurate in account overview however (Reported January 16th 2026)

Didn't know if I was supposed to put this under profiles or not, but I received a referral reward. When I clicked on the link, it didn't log or anything. I wasn't sure if it wasn't working because I wasn't activated yet, but in case this is an actual error, I just wanted to let you know!

Here

the daily login reward log seems to be missing the comma!

Jessica wrote: ↑Sat Jan 10, 2026 7:37 pm Didn't know if I was supposed to put this under profiles or not, but I received a referral reward. When I clicked on the link, it didn't log or anything. I wasn't sure if it wasn't working because I wasn't activated yet, but in case this is an actual error, I just wanted to let you know!

Here

Turns out there was no currency value being added to referrals, so I think I should've fixed it for any referrals going forward and also edited all the existing referral rewards so it should be working now! Let me know if you still get any errors when trying to collect it though!!

mio wrote: ↑Sat Jan 10, 2026 9:08 pm the daily login reward log seems to be missing the comma!

Also got this fixed, thank you for the report LOL

Cassidy wrote: ↑Sat Jan 10, 2026 9:14 pm
Turns out there was no currency value being added to referrals, so I think I should've fixed it for any referrals going forward and also edited all the existing referral rewards so it should be working now! Let me know if you still get any errors when trying to collect it though!!

It works now, thanks for fixing <3

Sorry, I am back again, but I completed the Broken CD game, but it spit me back out to the games page, not the reward page

Jessica wrote: ↑Sat Jan 10, 2026 9:28 pm Sorry, I am back again, but I completed the Broken CD game, but it spit me back out to the games page, not the reward page

It was actually fixed just minutes before you posted and I had someone already check it so it should be good now LOL try again now!

Please don't end my life, but I picked Kakigori, but the header on the page says Dango
The log is correct though!

here!

Jessica wrote: ↑Sat Jan 10, 2026 9:43 pm Please don't end my life, but I picked Kakigori, but the header on the page says Dango
The log is correct though!

here!

It's fine, this is an easy error lmao and fixed!

Not a huge deal, but the link on the Birthday Show game that should go to the Birthday Milestones thread sends me to the rewards collecting page instead (or just refreshes the page/the link isn't assigned).